Sound Stage Entertainment, Ltd. strives to make each performance our best it can be. We treat every event with the highest professional courtesy and attention that it deserves. To ensure this, we have written a code of conduct for our staff, many of these standards guard against complaints people have about unprofessional DJ services, we have never experienced any problems in the past, and these standards help to protect our future!
Appearance must always be professional and clean cut!
Hair must be neat (preferably short)
Earrings (if worn) must be small and unobtrusive.
Body rings (other than earrings) are not permitted
Men with mustaches and/or beards must keep them short and neatly trimmed. All other men must be clean-shaven.
Attire must match the type of event performed. DJ will wear a suit or tux unless client specifies otherwise.
Behavior and attitude are professional at all times!
DO NOT accept tips from guests for playing specific songs or doing specific things. Respond to the guest by saying "We'll be happy to play any appropriate requests that you have." You may receive a tip for the entire performance but not for individual songs.
NEVER use any kind of foul language, off-color humor, or racist language while at the venue (including during setup and breakdown). This includes making negative comments about anyone's choice of music. Our parties must be friendly to families of all ages, races, religions, sexes, etc. Even if a guest uses this type of language, we must not.
Always be friendly, open, and respectful to guests, clients, and any other professional staff at the event (even if one of these people are being abusive to us).
Cooperate with staff. If the banquet manager requests something that is at odds with the customer, we will try and work it out between them.